Plumbing, Round Rock

Sample Roast: Plumbing, Round Rock, 41/100

Flame Level: Nuclear. A composite built from patterns we see across plumbing sites.

41/100

Brisket Score

  • DSpeed
  • FMobile
  • CTrust
  • DClarity

PITMASTER'S NOTE

Split the emergency path from the scheduled-work path the moment someone lands on the page, put the number in a color that reads as urgent, and cut the emergency form to name and phone only. Those three changes alone would move this site out of the bottom third of every roast we have run, without touching a single line of the company's actual service list.

  • The phone number is in the header, in a font size that suggests it is embarrassed to be there. It shares a text size with the copyright line.
  • The hero image is a stock photo of a wrench on a clean granite countertop. This business does not install granite countertops.
  • The quote form has nine fields, including one asking how the visitor heard about the company, positioned before the field asking for a phone number.
  • Load time on a real phone connection: 6.4 seconds. A burst pipe does not wait 6.4 seconds for anything.

This is exactly the pattern we see across a large share of emergency plumbing sites: real service quality, undercut entirely by a homepage built for a customer who has time to read, when the customer who actually shows up rarely does.

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